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We’re obsessed with great customer service.

We help businesses achieve it. We help shoppers find it.

For Business For Shoppers

StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.

Stella Metrics

We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.

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StellaService Seal

The Web's most trusted mark of high-quality customer service is displayed by the most customer-centric retailers in the world.

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Hundreds of retailers work with StellaService to improve the service experience.

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