We’re obsessed with great customer service.
We help businesses achieve it. We help shoppers find it.
StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.
We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.
The Web's most trusted mark of high-quality customer service is displayed by the most customer-centric retailers in the world.
Strategies for delivering the highest level of customer care are being finalized as retailers brace for the ho...
According to the National Retail Federation’s latest Back-to-School/College Surveys, the average family with...
The majority of online shoppers expect to get refunds back in one week or less during the holidays. But, Stell...
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