We’re obsessed with great customer service.
We help businesses achieve it. We help shoppers find it.
StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.
We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.
We see retailers continue to tinker with the formula for fast delivery, as it’s an increasingly important pi...
McDonald’s CEO Don Thompson told investors last week that customer service is one of the biggest issues faci...
Stella Benchmarks is moving to a quarterly release in 2015. With more data included in each release, StellaSer...
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