We’re obsessed with great customer service.
We help businesses achieve it. We help shoppers find it.
StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.
We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.
Product knowledge can be daunting for many customer care teams, especially ones with complex product catalogue...
A week before Christmas, retailers continue to make adjustments to their stated dates for guaranteed delivery....
Last-minute shoppers are getting special treatment from Banana Republic this holiday season. The retailer laun...
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