We’re obsessed with great customer service.
We help businesses achieve it. We help shoppers find it.
StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.
We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.
The Web's most trusted mark of high-quality customer service is displayed by the most customer-centric retailers in the world.
J.Crew’s website has a “What we’re known for” section that specifically calls out design, styling and ...
Kevon Hills is Vice President of Research at StellaService. Since EB Games and FuncoLand shut their doors, Gam...
In a matter of weeks, many customer service departments will start staffing for what is expected to be the bus...
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