We’re obsessed with great customer service.
We help businesses achieve it. We help shoppers find it.
StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.
We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.
Last week, we had a chance to sit down with Rob Siefker, Zappos’ Director of Customer Loyalty. As a comp...
Imagine a customer that walks into a clothing store and asks an associate, “Do you have a blue sweater in si...
The Postal Service is extending delivery services to seven days a week to make sure people receive their holid...
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