We’re obsessed with great customer service.
We help businesses achieve it. We help shoppers find it.
StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.
We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.
The Web's most trusted mark of high-quality customer service is displayed by the most customer-centric retailers in the world.
The old phrase “straight from the horse’s mouth” supposedly originated in horse racing circles, indi...
Photo courtesy L.L.Bean Bootmobile on Twitter. Phone calls. Emails. Live chats. Deliveries. Returns. Regardles...
Kevon Hills is VP of Research at StellaService. Connect with Kevon on LinkedIn. Shoppers looking for back to s...
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