Contact Us


We’re obsessed with great customer service.

We help businesses achieve it. We help shoppers find it.

For Business For Shoppers

StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.

Stella Metrics

We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.

Learn More


Client Profile: Mr Porter

See how Mr Porter uses Stella Metrics 
to provide elite customer service.

Hundreds of retailers work with StellaService to improve the service experience.



Learn about our products Get Started

Contact Us

Call us at (212) 366-1483 or shoot us a note below.

(All Fields Required)