We’re obsessed with great customer service.
We help businesses achieve it. We help shoppers find it.
StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.
We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.
Kate Spade provided the best overall customer service in September, marking the retailer’s first time toppin...
The majority of retailers will set their standard shipping deadlines for guaranteed Christmas delivery to expi...
Robots are invading the customer service department. This holiday season, Lowe’s will introduce two autonomo...
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