We’re obsessed with great customer service.
We help businesses achieve it. We help shoppers find it.
StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.
We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.
<p>StellaService is giving the market its first look at the customer service performance data it began c...
<p>Contact forms are a popular method for retailers to structure information submitted by customers, but...
<p>Apple’s shipping performance last quarter was the best among online retailers, according to Stella ...
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