We’re obsessed with great customer service.
We help businesses achieve it. We help shoppers find it.
StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.
We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.
January is a month where many consumers are looking for refunds from the holiday shopping season. In a study o...
Returning an online order to a retailer shouldn’t feel like a major chore. In this busy season of holiday re...
Regulators in Italy are telling companies that bad customer service is going to cost them. Irish airline Ryana...
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