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We’re obsessed with great customer service.

We help businesses achieve it. We help shoppers find it.

For Business For Shoppers

StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.

Stella Metrics

We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.

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Client Profile: MR PORTER

See how MR PORTER uses Stella Metrics to drive deeper customer loyalty.

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Hundreds of retailers work with StellaService to improve the service experience.

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StellaService Seal

Tell shoppers about your commitment to customer service.

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Call us at (212) 366-1483 or shoot us a note below.

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