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We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.
The Web's most trusted mark of high-quality customer service is displayed by the most customer-centric retailers in the world.
Last week on Happy Customer we discussed the concept of Order Life Cycle. This week, we’ll hone in on the fi...
Here’s a startling stat: “78% of consumers feel that the customer service departments of today...
Lowe’s plans to invest $20.5 million and hire up to 1,000 employees to staff a new Indianapolis-based cu...
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