We’re obsessed with great customer service.
We help businesses achieve it. We help shoppers find it.
StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.
We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.
The Web's most trusted mark of high-quality customer service is displayed by the most customer-centric retailers in the world.
With online chat continuing to gain traction as a channel for customer support, we recently investigated how t...
JC Penney and Sears are two old school retailers that have been the subject of turnaround talk for most of the...
The fight for fast deliveries is on. Google announced this week new details around Google Express, a same-day ...
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