We’re obsessed with great customer service.
We help businesses achieve it. We help shoppers find it.
StellaService objectively measures and rates the customer service performance of online retailers. Our data powers the best customer service teams in retail.
We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.
The Web's most trusted mark of high-quality customer service is displayed by the most customer-centric retailers in the world.
L.L.Bean provided the best overall customer service in August, marking the retailers fourth time topping Stell...
The release of Apple’s iPhone 6 resulted in customers waiting in lines stretching multiple city blocks. So, ...
The “Shop with a Gearhead” feature on Backcountry.com allows customers to connect one-on-one with ...
Learn about our products Get Started
Call us at (212) 366-1483 or shoot us a note below.(All Fields Required)